1. Introduction
eiffelora.com ("Eiffelora", "we", "us", or "our") operates as a free social casino platform. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit eiffelora.com and use our free-to-play social casino services.
By accessing or using our platform, you agree to this Privacy Policy. If you do not agree, please do not use the service.
2. Information We Collect
We collect the following categories of information:
2.1 Information You Provide
- Contact form submissions (name, email, message content)
- Any optional feedback or support requests
2.2 Automatically Collected Information
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited and time spent on each page
- Referring URL and device type
- LocalStorage data (e.g., age confirmation, bonus timer state)
2.3 Cookies
We use functional and analytics cookies. See our Cookies Policy for full details.
3. How We Use Your Information
We use collected data to:
- Operate, maintain, and improve the Eiffelora social casino platform
- Respond to contact form submissions and support requests
- Analyse traffic and user experience patterns
- Enforce our Terms and Conditions
- Comply with legal obligations
- Detect and prevent fraudulent or abusive activity
4. Data Sharing
We do not sell, trade, or rent personal information to third parties. We may share data with:
- Service providers: hosting providers, analytics services, operating under strict data protection agreements
- Legal authorities: when required by law, court order, or to protect the rights and safety of Eiffelora and its users
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. LocalStorage data is stored in your browser until you clear it or it expires.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent where applicable
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at support@eiffelora.com.
7. Security
Eiffelora implements SSL encryption and industry-standard technical measures to protect data in transit and at rest. However, no method of transmission over the internet is 100% secure.
8. Children's Privacy
Eiffelora is strictly for users aged 18 and over. We do not knowingly collect data from minors. If you believe a minor has submitted data, contact us immediately.
9. Third-Party Links
Our platform may link to third-party websites (e.g., GamCare, BeGambleAware). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the platform constitutes acceptance.
11. Contact
For privacy-related questions: support@eiffelora.com · Contact Form